Customer service representative
Company: PriceSenz
Location: La Crosse
Posted on: May 14, 2022
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Job Description:
Job DescriptionDescription: **Candidates must be located within
1.5 hours of LaCrosse, WI**
Utilize systems to monitor workflow and load the work to qualified
technicians. Evaluate and reassign work to available technicians as
needed. Work to monitor and regulate work volumes. Communicate with
technicians and/or other departmental employees to resolve force
availability imbalances. Read and analyze exception service orders
and repair tickets to dispatch to the appropriate technician based
upon the company criteria. Ensure that service orders and repair
tickets are processed accurately. Acquires skills through a
combination of formal training and considerable on-the- job
experience. May serve as lead and/or primary technical resource
within department or work area. High School, GED or equivalent
education and relevant experience. 3+ years of related
experience
Keywords: PriceSenz, La Crosse , Customer service representative, Sales , La Crosse, Wisconsin
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