Hydronics/ HVAC Quotations

Company: Dakota Supply Group
Location: La Crosse
Posted on: March 16, 2020

Job Description:

DSG is a 33 branch, multi-state, employee-owned, business-to-business distributor of electrical, plumbing, HVAC, and related products and services. Our customers represent a broad collection of commercial, construction, residential, agriculture, government, and manufacturing.Employee ownership is a significant part of our culture and our employee-owners have an ownership mindset in how they approach the business. Summary: This will be a Monday-Friday, Full-Time, hourly position with commission earnings potential. Shifts will range from 7:00a.m., 6:00p.m. with a portion of your work week being spent in the field, on job sites, as required by customer need. In this role you will be responsible for developing quotations for mechanical contractors, OEMs, and other established customers.
SPECIFIC DUTIES INCLUDE: --- Provide trouble shooting and product application assistance to customers and technical support to other associates and customers--- Provide layout, application assistance and perform on-site job inspections to provide customer solutions and promote sales--- Working with other sales team members to resolve customer service issues in a timely manner. --- Act as primary inside customer contact for assigned customers, as well as back-up contact for unassigned customers--- Primary facilitator for customer ordering process--- Identifying and proactively responding to opportunities to promote the sale of additional products--- Develops estimates of material quantities and provides price quotations on construction projects in a timely and professionally presented manner.--- Reviews specified products and determines if it is material we can provide or quote equivalent substitutes.--- Tracks, monitors, and maintains an orderly quotation file and record of jobs quoted--- Prepares and assembles submittals for approval.--- Develops and maintains effective working relationships with various vendor representatives and specifying engineers.--- Addresses all customer complaints and/or inquiries promptly so as to ensure equitable resolutions to maximize customer satisfaction.--- Stays current with product updates and code changes.
KNOWLEDGE, SKILLS AND ABILITIES REQUIRED: --- Strong attention to detail and ability to follow-through/follow-up--- Proficient with computers--- Active listener - can easily determine customer needs--- Excellent relationship building skills are an absolute must--- Superior problem solving, project management and analytical skills--- Outstanding interpersonal, customer service and communication skills, including phone skills.--- Product and technical knowledge that would normally be acquired in two or more years of college or technical school--- 3-5 years of field experience or equivalent training in residential/commercial application in HVAC or hydronics

Keywords: Dakota Supply Group, La Crosse , Hydronics/ HVAC Quotations, Professions , La Crosse, Wisconsin