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Service Advisor – Part Time

Company: Wisconsin Kenworth
Location: La Crosse
Posted on: February 5, 2020

Job Description:

service dealer kenworth


Wisconsin Kenworth, located in La Crosse, WI, is accepting applications for a part-time Service Advisor position. Responsibilities include excellent customer service and working closely with the service team on all repairs. Excellent benefits offered. This is a great opportunity to join a progressive work environment and a growing dealer group.
Responsibilities:
Create a positive initial contact with service customers
Insure that all service phone calls are handled professionally and expediently
Work closely with shop foremen to schedule service repairs
Perform additional duties as required by the Service Manager
Perform all required tasks in accordance with company Standard Operating Procedures
Primary Duties:
Open work orders
Discuss service issues with customer and create an accurate description of customer's service problems and requests
Determine method of payment and explain payment requirements to customer before work commences
Maintain communication with customer as necessary during the repair process
Maintain complete knowledge of OEM and vendor warranties
Close repair orders
Qualifications:
High School Diploma required
Ability to work in a dealership environment with frequent exposure to weather elements
Ability to sell service work and work with customers in a variety of situations
Willingness and ability to work up to 12 hours per day as required
Good writing and communication skills
Sufficient computer skills
Ability to sit, stand, bend, kneel, stoop and or lift/move up to 75 lbs on a regular basis
APPLY NOW

Keywords: Wisconsin Kenworth, La Crosse , Service Advisor – Part Time, Professions , La Crosse, Wisconsin

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