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Client Executive

Company: Kwik Trip, Inc.
Location: La Crosse
Posted on: October 13, 2019

Job Description:

Location: 2025 Kwik Trip Way La Crosse , WI 54603 Work Schedule: This is an hourly position, Monday through Friday, daytime hours. Education Experience: High School Diploma/GEDEmployment Experience: Less than 1 year
Kwik Trip, Inc.'s offers a variety of fuel options to business fleet customers including diesel, compressed natural gas (CNG), unleaded, and other fuels. Client Executives are responsible for maintaining client accounts by building and maintaining positive relationships with their assigned client accounts. Responsibilities include:

  • Understand the clients' business and their needs and tailoring our product offerings and services to meet these needs
  • Ensure company obligations to the client are met
  • Demonstrate and communicate the value our products are adding to the client's business
  • Inform / sell existing clients other products that may benefit their business
  • Proactively solicit and respond to client concerns and questions in a professional and timely manner
  • Respond to and resolve any client claims or complaints in a fair manner
  • Review accounts to ensure profitability and sales potential are being met
  • Provide client training and education on fuel related products and services
  • Any other tasks needed to ensure good customer / client relations are maintained Qualifications:
    • Prior customer service experience
    • Ability to find success in a changing environment
    • Proven level of exceptional customer service skills
    • Ability to represent and promote Kwik Trip, Inc. in a professional manner
    • Excellent oral and written communication skills
    • Demonstrate self-initiative
    • Ability to work independently or in a team environment
    • Strong organizational and computer skills
    • Ability to multitask
    • Proficiency in Microsoft Word, Excel, Outlook, PowerPoint, and sales management software
    • Knowledge / experience with the transportation / fleet / trucking industries and prior phone sales experience is a plus
    • Possess a valid driver's license with a good driving record
    • Willingness to travel to client sites as needed Kwik Trip, Inc. OVERVIEW:For over 50 years, Kwik Trip, Inc. has operated friendly, clean, trusted, family-owned, local convenience stores in communities throughout Wisconsin, Minnesota, and Iowa. With a commitment to generosity, Kwik Trip, Inc. is dedicated to treating co-workers and guests like family. We continue to look for ways to improve our guest shopping experience and product offerings, as well as to ensure we provide a safe and fun work environment for our co-workers. We offer competitive wage and benefits and continue to invest in our family of co-workers and provide them with career advancement and growth opportunities.
      Kwik Trip, Inc. is an Equal Employment Opportunity Employer.

Keywords: Kwik Trip, Inc., La Crosse , Client Executive, Other , La Crosse, Wisconsin

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