LaCrosseWIRecruiter
the smart solution for La Crosse jobs

Field Service Engineer 1

Company: General Electric
Location: La Crosse
Posted on: May 13, 2019

Job Description:

Role Summary:The Field Engineer I performs on time and accurate Preventative Maintenance in one or more modalities of equipment. The FE1 is aware of and follows all Field Modification Instructions and/or Instrument Service Information bulletins. Works with experienced Field Engineers, both onsite and remotely, to learn troubleshooting, repair and equipment installation techniques. Responsible for driving customer satisfaction through Service Excellence.Essential Responsibilities:* Learn to complete on-time and accurate Preventative Maintenance, FMIs and/or ISIs. Assist more experienced field engineers with equipment installation.* Work with experienced field engineers on basic troubleshooting and service repair needs on designated equipment.* Effectively communicate and partner with teammates and colleagues.* Learn to effectively communicate with customers to ensure resolution and proper follow-up, leading to customer satisfaction.* Partner with the customer and recommend value-added services that will help the customer run their business more efficiently.* Keep up to date on administrative responsibilities such as maintaining customer service logs and internal service records in a timely manner, ordering repair parts, and managing cycle times.* Utilize the GEHC escalation process, as needed, and work closely with region and national support to define and implement corrective action plans to resolve customer issues in a timely manner.* Serve as a member of the account community for key accounts. Effectively engage commercial counterparts, identify potential sales leads, participate in sales opportunities such as contract renewals, and assist with promoting and implementing revenue programs.* Focus on customer needs and satisfaction, while building on and enhancing the relationship with the customer to ultimately become a perceived partner in their business.* Keep up to date with competitor information and market trends.* Answer service calls independently without assistance within one year of employment.Qualifications/Requirements:* Associate's or Bachelor's degree in Electrical Engineering, Biomedical Engineering, Mechanical Engineering, or related field; OR equivalent military education; OR participant in the formal GEHC Biomed/FE Services Internship or Military Externship program; OR High School Diploma/GED and 4 or more years of experience servicing electronic equipment.* Experience with Web applications as well as Microsoft suite of products.* The successful applicant must comply with GEHC's standard background check, including a post-offer drug test. In addition, during employment, the employee must comply with all customer access policies, including but not limited to obtaining and/or providing proof of required immunizations, and additional drug tests or background checks (including a federal government background check if assigned to support a contract with the federal government).* Special Physical Requirements: Candidate must be able to lift, carry, push, and pull up to 35 lbs. unassisted and frequently bend, stoop, twist, climb, crouch/squat, kneel/crawl, sit and stand for long periods of time. Candidate must also be able to reach at, above and below shoulder level, flex/extend neck and have good hand and finger dexterity. Specific vision abilities required by this job may include color, close vision, distance vision, peripheral vision and depth perception.* Must have and maintain a valid Driver's License.* Willingness to be available "after hours", or work a rotating On-Call schedule, including weekends, for critical issues and coverage, as necessary.Quality-Specific Goals:* Aware of and comply with the GEHC Quality Manual, Quality Management System, Quality Management Policy, Quality Goals, and applicable laws and regulations as they apply to this job type/position.* Meet Health and Human Services, Environment Health and Safety and/or all other applicable regulatory requirements.* Complete all planned Quality, EHS & Compliance training within the defined deadlines.* Identify and report any and all customer quality or compliance concerns immediately to the Quality Organization.* Identify and report any personal quality or compliance concerns immediately to the Quality Organization.* Ensure timely dispatch closure (if applicable).* Identify and report any unsafe workplace conditions or unsafe acts to the EHS Organization.* Ensure completion of all field modifications instructions (FMI's) within prescribed timeframe (if applicable).* Participate in continuous improvement activities by identifying and appropriately escalating process and product quality gaps, providing solutions when possible.* Maintain tools and test equipment properly and ensure they are calibrated correctly.Desired Characteristics:* Experience interfacing with both internal team members and external customers as part of a solution based service process.* Experience diagnosing and repairing mechanical, electromechanical, and/or electronic equipment.* Experience troubleshooting and responding to customer concerns* Demonstrate an understanding that customers determine our success.* Operate with efficiency and sense of urgency* Willingness to learn and adapt to changing environments.* Empower and inspire others.* Ability to deliver results in an uncertain environment, ability to multitask and prioritize.About Us:GE (NYSE:GE) drives the world forward by tackling its biggest challenges. By combining world-class engineering with software and analytics, GE helps the world work more efficiently, reliably, and safely. GE people are global, diverse and dedicated, operating with the highest integrity and passion to fulfill GE's mission and deliver for our customers. www.ge.comGE offers a great work environment, professional development, challenging careers, and competitive compensation. GE is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, gender (including pregnancy), sexual orientation, gender identity or expression, age, disability, veteran status or any other characteristics protected by law.Additional Eligibility Qualifications:GE will only employ those who are legally authorized to work in the United States for this opening.Additional Locations:United States;Wisconsin;La Crosse;

Keywords: General Electric, La Crosse , Field Service Engineer 1, Other , La Crosse, Wisconsin

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


Team Member
Description: Assistant General Manager 19012039 Description When Chipotle first opened its doors in 1993, the idea was simple: show that food served fast didnt have to be a typical fast-food experience. More than (more...)
Company: Chipotle Mexican Grill
Location: Rochester
Posted on: 05/22/2019

Customer Experience Associate needed flexible hours (remote)
Description: Customer Experience Associate We are looking for an all-star Customer Experience Associate to join our team. By engaging with customers via email, live chat, and phone, you will gain valuable insight (more...)
Company: MJOL
Location: Eau Claire
Posted on: 05/22/2019

Real Estate Associate - License Required
Description: You may have seen our signs or heard good things about how we do business, but here is what you really need to know about Keller Williams Realty. We are 100 dedicated to helping you build your real estate (more...)
Company: Keller Williams Realty
Location: Rochester
Posted on: 05/22/2019


Security Officer
Description: Professional Security Consultants PSC is conducting interviews to fill an open full time swing shift and part time overnight security officers at Oakwood Mall, located in Eau Claire, WI. br br If (more...)
Company: Professional Security Consultants
Location: Eau Claire
Posted on: 05/22/2019

Team OTR Truck Driver - Great Pay Plus an Extra $50,000 Per - Eau Claire
Description: Team OTR Truck Driver Opportunity - Earn an Extra 50,000 Per Year With mileage
Company: U.S. Xpress
Location: Eau Claire
Posted on: 05/22/2019

CDL-A Flatbed Truck Driver - Home Weekly!
Description: CDL-A OTR FLATBED TRUCK DRIVER JOBSGet Flexible Home Time Earn More Like 1,200 Weekly Pay Roehl Transport is seeking experienced CDL-A OTR flatbed truck drivers to haul general commodities in our (more...)
Company: Roehl Transport
Location: Dubuque
Posted on: 05/22/2019

CDL-A Company Driver Job
Description: Prime, Inc. is hiring experienced and non-experienced drivers to join their nationwide fleet for opportunities in their refrigerated, flatbed, tanker, and intermodal divisions. Company driver and independent (more...)
Company: Prime Inc.
Location: Eau Claire
Posted on: 05/22/2019

Success From Home
Description: Have you been looking to work from home and have not found what you would like to do I looked for a long time as well. In fact, I went through 20 companies,
Company: Garcia Healthcare
Location: Rochester
Posted on: 05/22/2019

MJOL Affiliate Marketer
Description: How It Works https://mommyjobsonlineaffiliates.com/home/ Please sign up to register: https://mommyjobsonlineaffiliates.com/join-now/ and follow all detailed instructions on how to create your new Affiliate (more...)
Company: Mommy Jobs Online
Location: Eau Claire
Posted on: 05/22/2019

Real Estate - Licensed Associates Only
Description: You may have seen our signs or heard good things about how we do business, but here is what you really need to know about Keller Williams Realty. We are 100 dedicated to helping you build your real estate (more...)
Company: Keller Williams Realty
Location: Rochester
Posted on: 05/22/2019

Log In or Create An Account

Get the latest Wisconsin jobs by following @recnetWI on Twitter!

La Crosse RSS job feeds