Part-Time Patient Access Representative Associate - River Falls, WI
Company: Optum
Location: La Crosse
Posted on: April 24, 2024
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Job Description:
$750 SIGN ON BONUS FOR EXTERNAL APPLICANTS
Opportunities at Optum, in strategic partnership with Allina
Health. -As an Optum employee, you will provide support to the
Allina Health account. The work you do with our team will directly
improve health outcomes by connecting people with the care,
pharmacy benefits, data and resources they need to feel their best.
Here, you will find a culture guided by diversity and inclusion,
talented peers, comprehensive benefits and career development
opportunities. Come make an impact on the communities we serve as
you help us advance health equity on a global scale. Join us to
start -Caring. Connecting. Growing together.
Location: -River Falls Area Hospital - 1629 E Division St, River
Falls, WI
The -Patient Access Representative Associate -is responsible for
greeting and welcoming patients in person. - -Provides a standard
registration process by collecting demographic and financial data
and enter information into a electronic medical record.
Primary Responsibilities:
Greets and welcomes patient in person
Collects demographic and insurance information
Checks in or interviews patient to complete appropriate
paperwork
Directs patient to their appointment or procedure
May assist in scheduling add-on appointments
Verifies eligibility and benefits information for payers and
interprets results
Obtains signatures from patients as needed
Collects co-pay or deductibles and respond to questions regarding
financial assistance programs available. - Refers complex questions
as needed
Uses resources, tools and procedures to complete accounts in
assigned work queues.
Assists patient in completion of request for information forms and
submits to appropriate department
May gather medical record information from all departments for
collection
You'll be rewarded and recognized for your performance in an
environment that will challenge you and give you clear direction on
what it takes to succeed in your role as well as provide
development for other roles you may be interested in. -
Required Qualifications:
6+ months of customer service experience
Intermediate level of proficiency with Microsoft Office
Products
Ability to work 8 hrs/day 3 days/week starting between 6:30am -
8:00am Monday-Friday
Must be 18 years or older
Preferred Qualifications: - -
Flexibility to occasionally work other shifts as business
requires
Revenue Cycle Experience
General office experience
Soft Skills:
Quality communication skills
Dependability -
**PLEASE NOTE** The sign-on bonus is only available to external
candidates. - Candidates who are currently working for UnitedHealth
Group, UnitedHealthcare or a related entity in a full time, part
time or per diem basis ("Internal Candidates") are not eligible to
receive a sign on bonus. - -
At UnitedHealth Group, our mission is to help people live healthier
lives and make the health system work better for everyone. We
believe everyone-of every race, gender, sexuality, age, location
and income-deserves the opportunity to live their healthiest life.
Today, however, there are still far too many barriers to good
health which are disproportionately experienced by people of color,
historically marginalized groups and those with lower incomes. We
are committed to mitigating our impact on the environment and
enabling and delivering equitable care that addresses health
disparities and improves health outcomes - an enterprise priority
reflected in our mission. -
Diversity creates a healthier atmosphere: UnitedHealth Group is an
Equal Employment Opportunity / Affirmative Action employer and all
qualified applicants will receive consideration for employment
without regard to race, color, religion, sex, age, national origin,
protected veteran status, disability status, sexual orientation,
gender identity or expression, marital status, genetic information,
or any other characteristic protected by law. -
UnitedHealth Group is a drug - free workplace. Candidates are
required to pass a drug test before beginning employment. -
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#RPO #RED
Keywords: Optum, La Crosse , Part-Time Patient Access Representative Associate - River Falls, WI, Other , La Crosse, Wisconsin
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