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Video Teller Specialist

Company: Verve
Location: La Crosse
Posted on: May 27, 2023

Job Description:

Duties for this position include:

  • Processes transactions for members via video.
  • Cross sell financial products or refer members to professionals who can assist them.
  • Promote and recommend various credit union products such as consumer loans, deposits, mortgages, investments, credit cards, and various electronic services.
  • Respond to questions from the members regarding services provided in a professional, friendly manner.
  • Complete deposit, withdrawal, and service transactions with accuracy and efficiency while following all security procedures.
  • Verify and balance currency, coin, and checks in cash drawer at end of shift.
  • Process and accurately balance member transactions such as daily mail, night depository, and ATM.
  • Order checks through Liberty Check Processing.
  • Order, reorder, and maintain check cards for members.
  • Enroll/modify payroll allocations and ACH per member request.
  • Complies with all aspects of BSA/AML and OFAC regulations as it relates to this position.
  • Maintain a professional image of the credit union in dealing with members: provide friendly, helpful assistance and an upgrade knowledge of financial products, and protect member confidentiality.

    *Saturday hours are required on a rotating basis.

    Verve, a Credit Union is an Equal Opportunity employer. Minorities, women, veterans and individuals with disabilities are encouraged to apply.

Keywords: Verve, La Crosse , Video Teller Specialist, Other , La Crosse, Wisconsin

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