Video Teller Specialist

Company: Verve
Location: La Crosse
Posted on: May 27, 2023

Job Description:

Duties for this position include:

• Processes transactions for members via video.
• Cross sell financial products or refer members to professionals who can assist them.
• Promote and recommend various credit union products such as consumer loans, deposits, mortgages, investments, credit cards, and various electronic services.
• Respond to questions from the members regarding services provided in a professional, friendly manner.
• Complete deposit, withdrawal, and service transactions with accuracy and efficiency while following all security procedures.
• Verify and balance currency, coin, and checks in cash drawer at end of shift.
• Process and accurately balance member transactions such as daily mail, night depository, and ATM.
• Order checks through Liberty Check Processing.
• Order, reorder, and maintain check cards for members.
• Enroll/modify payroll allocations and ACH per member request.
• Complies with all aspects of BSA/AML and OFAC regulations as it relates to this position.
• Maintain a professional image of the credit union in dealing with members: provide friendly, helpful assistance and an upgrade knowledge of financial products, and protect member confidentiality.
  
  *Saturday hours are required on a rotating basis.
  
  Verve, a Credit Union is an Equal Opportunity employer. Minorities, women, veterans and individuals with disabilities are encouraged to apply.

Keywords: Verve, La Crosse , Video Teller Specialist, Other , La Crosse, Wisconsin