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Server Administrator

Company: Optum
Location: La Crosse
Posted on: August 7, 2022

Job Description:

Combine two of the fastest-growing fields on the planet with a culture of performance, collaboration, and opportunity and this is what you get. Leading edge technology in an industry that's improving the lives of millions. Here, innovation isn't about another gadget, it's about making health care data available wherever and whenever people need it, safely and reliably. There's no room for error. Join us and start doing your life's best work.(sm)
Primary Responsibilities:

  • Act as initial technical resource for team to resolve problems and issues
  • Assist to deploy, maintain and manager servers and support infrastructure
  • Assist in maintaining centralized documentation of IT infrastructure information, including hardware/software licensing, environment diagrams, SOPs and work instructions
  • Assist in maintaining supported systems throughout their lifecycle
  • Follow all escalation procedures according to the service level agreement
  • Provide an accurate record of work in request/incident management tracking tools
  • Coordinate and monitor troubleshooting to isolate and diagnose common system problems; document system events to ensure continuous functioning. Recommend course of action and implements as approved
  • Utilized Change Control process when scheduling maintenance for OptumServe's environments
  • Maintain system inventory through centralized management database and tools
  • Perform/Assist in root cause analysis in post system-failure situations
  • Evaluate processes and procedures for opportunities of improvement
  • Perform general system configuration, backups, maintenance, and optimization of network infrastructure
  • Respond to and resolve support requests
  • Ensure the maintenance and accuracy of Network Services documentation
  • Assist in executing technology assessments, evaluations and recommendations of products and services to achieve and maintaining OptumServe's information security compliance requirements. and ensure proper implementation of products to adhere to required security standards
  • Assess risks when making changes to IT Environments
  • Participate in on-call rotation
  • Assists in other duties as needed and directed
    What are the reasons to consider working for UnitedHealth Group? Put it all together - competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include:
    • Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays
    • Medical Plan options along with participation in a Health Spending Account or a Health Saving account
    • Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage
    • 401(k) Savings Plan, Employee Stock Purchase Plan
    • Education Reimbursement
    • Employee Discounts
    • Employee Assistance Program
    • Employee Referral Bonus Program
    • Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)
    • More information can be downloaded at:
      You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
      Required Qualifications:
      • Associate degree or higher in Computer Science, MIS or 5+ years of Network Technology Support or Systems Administrator
      • 3+ years' experience as a Network Technology Support or Systems Administrator
      • Able to participate in on-call rotation
      • 3+ years' experience with end to end system dependencies as well as an understanding of IT operations and their related dependencies for executing out contracts successfully
      • 2+ years working in a 365/24/7 high pressure operational environment running business/mission critical software and hardware
      • Full COVID-19 vaccination is an essential job function of this role. Candidates located in states that mandate COVID-19 booster doses must also comply with those state requirements. UnitedHealth Group will adhere to all federal, state and local regulations as well as all client requirements and will obtain necessary proof of vaccination, and boosters when applicable, prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation
        Preferred Qualifications:
        • Certifications on related Microsoft, Cisco, VMWare and other technologies
        • ITIL or other ITSM framework certification
        • DOD/VA/Military Experience
        • DOD/VA/Military Clearances
        • National Career Readiness Certificate
          To protect the health and safety of our workforce, patients, and communities we serve, UnitedHealth Group and its affiliate companies now require all employees to disclose COVID-19 vaccination status prior to beginning employment. In addition, some roles require full COVID-19 vaccination, including boosters, as an essential job function. UnitedHealth Group adheres to all federal, state, and local COVID-19 vaccination regulations as well as all client COVID-19 vaccination requirements and will obtain the necessary information from candidates prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation. Failure to meet the vaccination requirement may result in rescission of an employment offer or termination of employment.
          Careers with LHI. Our focus is simple. We're innovators in cost-effective health care management. And when you join our team, you'll be a partner in impacting the lives of our customers, and employees. We've joined OptumHealth, part of the UnitedHealth Group family of companies, and our mission is to help the health system work better for everyone. We're located on the banks of the beautiful Mississippi River in La Crosse, Wis., with a satellite office in Chicago and remote employees throughout the United States. We're supported by a national network of more than 25,000 medical and dental providers. Simply put, together we work toward a healthier tomorrow for everyone. Our team members are selected for their dedication and mission-driven focus. For you, that means one incredible team and a singular opportunity to do your life's best work. (sm)
          Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
          UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
          Keywords: Optum, UHG, Unitedhealth, Hiring Immediately, #RPO, #RED

Keywords: Optum, La Crosse , Server Administrator, Other , La Crosse, Wisconsin

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