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Credit Call Center Specialist - #688

Company: Kwik Trip/Kwik Star
Location: La Crosse
Posted on: June 24, 2022

Job Description:

Credit Call Center Specialist - #688

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Date: Jun 14, 2022

Location: La Crosse, WI, US, 54603

Company: Kwik Trip Inc

Location: Department #688 1626 Oak Street La Crosse , WI 54603

Requisition: 145347

Pay Grade: Non-Exempt Salary Structure

Shift: Daytime

Education Experience: No Degree

Employment Experience: 1-3 years

Part Time Credit Call Center Specialist - La Crosse, WI: Kwik Trip Inc.'s Credit department is looking for a well-rounded Call Center Specialist.

Job Description :

As a Call Center Specialist, you will be responsible for providing support services to our non-cash customers and our store co-workers.

Regular tasks include:

+ Provide excellent customer service to all Credit Department customers by providing them a single point of contact within the department to report problems and concerns

+ Make and receive phone calls related to customers issues involving all internal cards that Kwik Trip has to offer

+ Process Kwik Card payments and adjustment to accounts

+ Printing of cards and mailings

+ Updating accounts and training new hires on various tasks

Qualifications:

+ Minimum of 1 year in a related industry

+ Knowledge of AS400 and Microsoft Office Products

+ Knowledge of accounting and credit card terms

+ Ability to work well alone and as part of a team

+ Strong interpersonal, written and oral communications skills

+ Skill in operating a fax machine, copy machine, scanner, and calculator

+ Ability to maintain confidential information

+ Ability to support and meet department deadlines

Work Schedule: Monday through Friday from 2:00 pm until 7:00 pm and on Saturdays from 8:00 am until 3:00 pm.

Pay Grade: Non-Exempt Salary Structure

Function: Customer Service; General Business; Telecommunications

Referral Bonus Program Reward Amount (if eligible): $250.00

Nearest Major Market: La Crosse Nearest Secondary Market: Winona Job Segment: Call Center, Telecom, Telecommunications, Mid-Range, Customer Service, Sales, Technology

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Keywords: Kwik Trip/Kwik Star, La Crosse , Credit Call Center Specialist - #688, Other , La Crosse, Wisconsin

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