Operations Supervisor
Company: MedSpeed
Location: La Crosse
Posted on: May 15, 2022
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Job Description:
About Us
Come join MedSpeed to help us deliver health! MedSpeed is a
healthcare logistics company that partners with healthcare
organizations throughout your communities to transport a wide range
of medical supplies, specimens, and materials. At Medspeed we work
as a team, keep our promises and strive to get better every day. We
are looking for individuals who believe in and represent those
values.
Today, we have over 150 locations in 32 states but still have kept
that small business, entrepreneurial feel and remain committed to
the same culture established day 1!
Our people are at the heart of what we do and how we support our
customers.
Why become a MedSpeeder? This is what's in it for you:
Medical, Dental, Vision and Flexible Spending Account -- We care
about you and your family!
401(K) with Company Match -- We want you to secure your financial
future, so we have a generous match too!
Paid Time Off -- We encourage time off, you deserve it!
Opportunities for Career Advancement - We encourage internal
growth!
Training Provided - We provide thorough training for our roles at
Medspeed!
Competitive Pay - We respect the work you provide!
Proof of COVID - 19 Vaccination required.
What you will do as a MedSpeed Operations Supervisor:
The Operations Supervisor position is responsible for the daily
operation of a healthcare transportation network, including
supervision and coaching of Logistics Service Representatives,
management of client relationships, and attainment of location
service quality and profit objectives.
--- Overall leadership of Logistics Service Representatives,
including recruitment, onboarding, training, performance management
and development
--- Manage service quality and efficiency through daily
observations, monitoring of exception and performance reports and
follow up coaching
--- Ensure accuracy and ongoing system maintenance of route, client
and variable stop data
--- Perform Logistics Service Representative route observations to
ensure compliance with safety, client and operational procedures
and identify improvement opportunities
--- Maintain positive client relationships through regular
communication and prompt resolution of service exceptions
--- Establish & maintain a clean, safe work environment and ensure
compliance with company's Making Every Day Safe policy
--- Review daily vehicle pre/post trip inspection checklists,
coordinate repairs and maintenance with vendors and maintain
maintenance history file
--- Assist operations team with projects to improve operational
efficiency and service quality
--- All other job-related duties as assigned
--- Work to promote MedSpeed team culture
What you will need to bring to be a MedSpeed Operations
Supervisor:
--- Bachelor's degree preferred in Business, Operations, Supply
Chain Management or related field
--- 2-3 years of progressive business experience preferred
Skill and Competency Requirements:
--- Successful experience applying quality management
principles
--- Strong project management skills
--- Excellent written and oral communication, strong interpersonal
skills
--- Strong customer relation skills, demonstrated ability to
interact with key decision makers
--- Process-oriented mindset focused on continuous improvement,
excellent problem-solving skills
--- Collaborative work style, able to work well within and across
departments
--- Result & action oriented with a sense of urgency
--- Rational thinker with the ability to excel in stressful
situations
--- Demonstrated leadership ability
--- Strong computer skills, Microsoft Office Suite proficiency
Keywords: MedSpeed, La Crosse , Operations Supervisor, Other , La Crosse, Wisconsin
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