SCA Market Relations Specialist - Remote Nationwide
Company: UnitedHealth Group
Location: La Crosse
Posted on: May 6, 2022
Job Description:
Combine two of the fastest-growing fields on the planet with a
culture of performance, collaboration and opportunity and this is
what you get. Leading edge technology in an industry that's
improving the lives of millions. Here, innovation isn't about
another gadget, it's about making health care data available
wherever and whenever people need it, safely and reliably. There's
no room for error. Join us and start doing -your life's best
work.(sm)The -SCA Market Relations Specialist -(LHI) will maintain
a successful working relationship between LHI and network providers
through working with many varied clinical delivery systems. Being
able to understand and identify the best alignment of appointment
requirements to clinical times available within the varied clinical
delivery systems. Communicate with internal and external customers
to ensure the most efficient use of time to accomplish department
goals and contract requirements. -You'll enjoy the flexibility to
telecommute* from anywhere within the U.S. as you take on some
tough challenges.Primary Responsibilities: -
- Assess and resolve internal and external provider/practitioner
concerns, developing and implementing solutions that are beneficial
to providers/practitioners, LHI Customers and LHI
- Work with practitioners and their staffing agencies to update
and maintain their availability
- Adequately respond to and resolve incoming calls and emails in
the appropriate manner
- Respond to Customer Satisfaction Surveys and Customer
Complaints within the required time frame through investigation and
problem solving that results in positive outcomes
- Provide explanations and information to others on topics within
area of expertise
- Proactively review and maintain provider compliance documents
to ensure active status within provider network What are the
reasons to consider working for UnitedHealth Group? - - Put it all
together - competitive base pay, a full and comprehensive benefit
program, performance rewards, and a management team who
demonstrates their commitment to your success. -Some of our
offerings include:
- Paid Time Off which you start to accrue with your first pay
period plus 8 Paid Holidays
- Medical Plan options along with participation in a Health
Spending Account or a Health Saving account
- Dental, Vision, Life& AD&D Insurance along with Short-term
disability and Long-Term Disability coverage
- 401(k) Savings Plan, Employee Stock Purchase Plan
- Education Reimbursement
- Employee Discounts
- Employee Assistance Program
- Employee Referral Bonus Program
- Voluntary Benefits (pet insurance, legal insurance, LTC
Insurance, etc.)
- More information can be downloaded at: - You'll be rewarded and
recognized for your performance in an environment that will
challenge you and give you clear direction on what it takes to
succeed in your role as well as provide development for other roles
you may be interested in.Required Qualifications:
- High school diploma or GED
- 2+ years of experience with Microsoft Word (creating and
editing documents), Microsoft Excel (creating spreadsheets and
general navigation) and Microsoft Outlook (email and calendar)
- 1+ years of related experience (provider relations, network
management, customer service, negotiations, account services and /
or account management)
- Ability to work Monday - Friday 8:00am to 5:00pm CST -
- Full COVID-19 vaccination is an essential requirement of this
role. -Candidates located in states that mandate COVID-19 booster
doses must also comply with those state requirements. -UnitedHealth
Group will adhere to all federal, state and local regulations as
well as all client requirements and will obtain necessary proof of
vaccination, -and boosters when applicable, prior to employment to
ensure compliance Preferred Qualifications:
- Bachelor's Degree or higher in business, marketing and
communications or healthcare related field
- 2+ years of experience in provider relations, network
management, customer service, negotiations, account services and/or
account management
- Medical, dental or healthcare insurance experience
- Database experience / education - To protect the health and
safety of our workforce, patients and communities we serve,
UnitedHealth Group and its affiliate companies require all
employees to disclose COVID-19 vaccination status prior to
beginning employment. In addition, some roles and locations require
full COVID-19 vaccination, including boosters, as an essential job
function. UnitedHealth Group adheres to all federal, state and
local COVID-19 vaccination regulations as well as all client
COVID-19 vaccination requirements and will obtain the necessary
information from candidates prior to employment to ensure
compliance. Candidates must be able to perform all essential job
functions with or without reasonable accommodation. Failure to meet
the vaccination requirement may result in rescission of an
employment offer or termination of employmentCareers with Optum.
-Here's the idea. We built an entire organization around one giant
objective; make health care work better for everyone. So when it
comes to how we use the world's large accumulation of
health-related information, or guide health and lifestyle choices
or manage pharmacy benefits for millions, our first goal is to leap
beyond the status quo and uncover new ways to serve. Optum, part of
the UnitedHealth Group family of businesses, brings together some
of the greatest minds and most advanced ideas on where health care
has to go in order to reach its fullest potential. For you, that
means working on high performance teams against sophisticated
challenges that matter. Optum, incredible ideas in one incredible
company and a singular opportunity to do -your life's best
work.(sm)*All Telecommuters will be required to adhere to
UnitedHealth Group's Telecommuter Policy.Colorado, Connecticut or
Nevada Residents Only: -The salary range for Colorado residents is
$21.68 to $38.56. The salary range for Connecticut / Nevada
residents is $23.94 to $42.40. Pay is based on several factors
including but not limited to education, work experience,
certifications, etc. In addition to your salary, UnitedHealth Group
offers benefits such as, a comprehensive benefits package,
incentive and recognition programs, equity stock purchase and 401k
contribution (all benefits are subject to eligibility
requirements). No matter where or when you begin a career with
UnitedHealth Group, you'll find a far-reaching choice of benefits
and incentives -Diversity creates a healthier atmosphere: OptumCare
is an Equal Employment Opportunity/Affirmative Action employers and
all qualified applicants will receive consideration for employment
without regard to race, color, religion, sex, age, national origin,
protected veteran status, disability status, sexual orientation,
gender identity or expression, marital status, genetic information,
or any other characteristic protected by law.OptumCare is a
drug-free workplace. Candidates are required to pass a drug test
before beginning employment.Job Keywords: VA Marker Relations
Specialist, Network Program Specialist, Provider Relations, Network
Management, Customer Service, Negotiations, Account Services,
Account Management, Database Experience, La Crosse, WI, Wisconsin,
United States, LHI, OptumServe, UHG, work from home, work at home,
remote, #RPO, #Green
Keywords: UnitedHealth Group, La Crosse , SCA Market Relations Specialist - Remote Nationwide, Other , La Crosse, Wisconsin
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