Company: Mayo Clinic
Location: La Crosse
Posted on: January 3, 2022
Mayo Clinic Global Security Officers provide a professional
level of customer service and security presence. A Security officer
will proactively patrol Mayo Clinic property and security sensitive
areas. Will assist visitors, patients and staff as need be and help
prevent and deter fire, theft, vandalism, illegal entry, etc.
May utilize security vehicle on a regular or occasional basis;
enforces Mayo policies and responds to complaints and service calls
for wrongdoing, prepares incident reports/activity logs, and may
work in the Security control centers.
A Security Officer adapts to unpredictable and stressful
situations; manages altercations and emergency crises in an
effective and professional manner; operates and communicates on a
two-way radio; exhibits good judgment, maturity, initiative, tact
and diplomacy when dealing with people in stressful situations.
They will frequently be walking, standing, stooping, bending,
lifting, pulling, climbing, reaching, and pushing, and occasionally
running; is able to move quickly up and down stairwells, from the
ground floor up to the top floor of each building without
assistance; assists patients, volunteers, visitors, and staff with
emergency evacuations, including evacuations in stairwells, to
include handling emergency evacuation devices used to transport
patients and others to safety; makes effective decisions as an
emergency first responder, is confident in stressful situations,
and works as a team member with other emergency responders,
including law enforcement and fire/rescue personnel.
They are able to work nights and weekends for security and
protection assignments and when required by emergency or special
High school degree or GED equivalent is required.
Associate's degree in law enforcement, criminal justice, security,
or a related field preferred; minimum two years of experience in a
customer service, military, security position and/or a similar
role; experience in a healthcare setting preferred; experience in
patrolling, incident report writing, defensive tactics, emergency
response, lock/unlock procedures, door access, and CCTV camera
operation; experience with Windows XP or newer as well as
intermediate skills in Microsoft Office software applications;
technical aptitude to work with Security Technology is
Previous security experience; able to work independently and in a
team-environment; requires strong sense of customer service and
interpersonal skills to interact with patients, visitors and
employees; requires strong written and verbal skills; strong
problem solving skills are necessary.
Has the ability to read and communicate effectively in a pleasant,
courteous, professional and friendly manner. Maintains a
professional appearance at all times per organizational and
department standards. Can restrain potentially violent individuals;
demonstrated ability to remain calm and assume control of emergency
Staff must participate in routine and ongoing training and
development programs as required by the organization or
Must have and maintain a valid driver's license and acceptable
driving record in accordance with Mayo Clinic Policy; must obtain
certification from the International Association for Healthcare
Security and Safety (IAHSS) as a Healthcare Security Officer within
6 months. Training certification in AVADE Workplace Violence
Training, basic CPR and AED, required within 1 year. Healthcare
Defensive Tactics System (HDTS) certification within 1 year. La
Crosse, WI, is a city of 52,000 with a metro area of 120,000 in the
Upper Mississippi River Valley, located between Minneapolis/St.
Paul, MN, and Madison, WI. The area offers unlimited, four-season
recreational opportunities (biking, golf, hiking the bluffs and
cross-country/downhill skiing). We have a great family environment
with safe and high-quality schools, including two universities and
a technical college. There are sport events, a local symphony
orchestra, theaters, children's museum and a civic center.
Keywords: Mayo Clinic, La Crosse , Security Officer, Other , La Crosse, Wisconsin
Didn't find what you're looking for? Search again!