Customer Service Representative
Company: Zachary Piper Solutions, LLC
Location: La Crosse
Posted on: September 15, 2020
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Job Description:
Piper Companies is seeking a Customer Service Representative for
a leading telecommunications company in La Crosse, Wisconsin (WI).
The Customer Service Representative will manage workload across
qualified technicians as the point of contact for service orders
and repair tickets. Responsibilities for the Customer Service
Representative Regulate and manage work volume across multiple
technician teams Evaluate and reassign ticket projects given to
technicians Analyze and process service orders and repair tickets
Communicate efficiently between department employees, technicians
and customers to settle force availability imbalances
Qualifications for the Customer Service Representative High school,
GED or 1 year of related work experience required Must be open to
learning new skills on the job Must have excellent written and
verbal communication skills Compensation for the Customer Service
Representative Hourly Rate 11.00hour Comprehensive Benefits Medical
(United), Dental (Guardian), Vision (VSP), and 401K (Voya through
ADP) Keywords dispatch specialist, customer service specialist,
customer service representative, systems, monitoring, evaluation,
technician, service order, repair ticket, technical jobs,
telecommunications, GED, medical, dental, vision, retirement,
dispatch, voice, entry-level, entry levelSDL2017
Keywords: Zachary Piper Solutions, LLC, La Crosse , Customer Service Representative, Hospitality & Tourism , La Crosse, Wisconsin
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