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Customer Service Representative

Company: Zachary Piper Solutions, LLC
Location: La Crosse
Posted on: September 15, 2020

Job Description:

Piper Companies is seeking a Customer Service Representative for a leading telecommunications company in La Crosse, Wisconsin (WI). The Customer Service Representative will manage workload across qualified technicians as the point of contact for service orders and repair tickets. Responsibilities for the Customer Service Representative Regulate and manage work volume across multiple technician teams Evaluate and reassign ticket projects given to technicians Analyze and process service orders and repair tickets Communicate efficiently between department employees, technicians and customers to settle force availability imbalances Qualifications for the Customer Service Representative High school, GED or 1 year of related work experience required Must be open to learning new skills on the job Must have excellent written and verbal communication skills Compensation for the Customer Service Representative Hourly Rate 11.00hour Comprehensive Benefits Medical (United), Dental (Guardian), Vision (VSP), and 401K (Voya through ADP) Keywords dispatch specialist, customer service specialist, customer service representative, systems, monitoring, evaluation, technician, service order, repair ticket, technical jobs, telecommunications, GED, medical, dental, vision, retirement, dispatch, voice, entry-level, entry levelSDL2017

Keywords: Zachary Piper Solutions, LLC, La Crosse , Customer Service Representative, Hospitality & Tourism , La Crosse, Wisconsin

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