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Food & Beverage Manager

Company: Hewing Hotel
Location: La Crosse
Posted on: May 11, 2019

Job Description:

Aparium Hotel Group is looking for a Food & Beverage Manager at the Charmant Hotel in La Crosse, Wisconsin.JOB REQUIREMENTS* Develop and maintain an inviting environment, with superior associates, dedicated to an attentive, distinctive experience for all guests* Hire, train, supervise, and coach associates* Identify service issues and take action to correct them* Maintain a friendly yet unobtrusive manner with all guests* Control/maximize seating of the outlets while maintaining high quality service* Ensure the correct and consistent service techniques* Control usage of all beverage items and appropriate usage of equipment, tools and service equipment* Observe daily conditions of all physical facilities and equipment in the outlets; make recommendations for corrections and improvements as needed* Prepare associate schedules which allow for appropriate service while controlling labor costs and overtime* Assist in other food and beverage departments* Communicate with other departments to ensure a supporting team of professionals* Ensure a safe working environment for all associates within the outlets* Thorough understanding of all food and beverage items offered, including ingredients, methods of preparation and proper service* Expert knowledge of wines and spirits* Attend all required meetings* Promote teamwork and foster a harmonious working climate* Promote good public relations and handle complaints or concerns of guests* Handle all inventories directly involved with the operation of the restaurant* Thorough understanding of the computer system in ringing, printing and closing checks as well as shift reports* Knowledge of budget preparation and cost controls* Work with Executive Culinary Director, Executive Chef, Sous Chefs and other team members to design concepts, menus, wine lists* Assures that financials goals of the outlet and the hotel are being met. Monitor and control labor expenses and other divisional expenses such as supplies and equipment. Assist in preparing business forecasts. Prepare annual budget for the division* Be available to work a flexible schedule to include weekends and holidays* All other responsibilities assigned by managementADDITIONAL REQUIREMENTS* Three or more years of experience in food and beverage management* Excellent knowledge of food, wine, beer and cocktails* Preferably have at least a 4-year college degree* Reading, writing and oral proficiency in the English language required* Knowledge of all hotel functions preferred* Proficiency of Microsoft Word, Excel, PowerPoint and Outlook required* Ability to obtain and/or maintain Alcohol Awareness certification and Food Handler's CertificationAPARIUM SERVICE* Anticipate and deliver exceptional service consistently* Intuitively service each guest, associate, visitor or client* Demonstrate excellent interpersonal and communication skills with a focus on the details* Follow instinct and use her/his best judgment to create experiences for guests that are thoughtful and genuine* Greet each guest promptly, courteously, graciously with eye contact, a smile and good posture* Conduct oneself in a professional manner at all times to reflect the high standards of the hotelTEAMWORK* Maintain a good working relationship with other associates by promoting teamwork and fostering a harmonious working climate* Partake in a positive work ethic and surrounding environmentThe Charmant Hotel is an independent hotel on the banks of the Mississippi River. A transformed century-old candy factory featuring exposed brick, classic French interiors, and charm of the former building. The Charmant Hotel offers an exceptional venue that pairs Parisian sophistication and style with warm Midwestern hospitality. The hotel has 67 incomparable guest rooms, a restaurant with ample outdoor seating, a lounge, and a rooftop bar, as well as functional event space for meetings and corporate gatherings. The hotel will take a sustainable and thoughtful approach to food, sourcing from local farmers and purveyors and producing regional new American cuisine based on classic French technique.Aparium Hotel Group does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws. The Charmant Hotel is a smoke-free, drug-free facility, and equal opportunity employer.

Keywords: Hewing Hotel, La Crosse , Food & Beverage Manager, Executive , La Crosse, Wisconsin

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