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Director of Quality Assurance

Company: Chileda Institute Inc
Location: La Crosse
Posted on: May 20, 2023

Job Description:

Director of Quality Assurance
Come join Chileda as we celebrate 50 years of Improving Lives in 2023!
Chileda's mission is to improve the quality of life for individuals with cognitive and behavior challenges. Chileda's goal is to help students increase their appropriate social behaviors and develop independent living skills, through an enriched learning environment and individualized behavior programming. We are now accepting applications for a Director of Quality Assurance.
The Director of Quality Assurance is responsible for ensuring compliance with all licensing, accreditation, contractual, and internal requirements along with completing agency audits. This position oversees agency policies and procedures along with Key Performance Indicators. This position works collaboratively with agency Directors to provide leadership, guidance, and project management in quality improvement processes and outcome measurements. This Director of Quality Assurance is responsible for analyzing and reporting performance data and improving and implementing processes designed to improve quality of services.
Status Info:
This is a full-time exempt role that comes with Chileda's generous benefits plan. Full-time Monday through Friday, at least 40 hours per week, with ability to be flexible as needed.
Project management experience with knowledge of quality improvement processes is required. Must demonstrate dependability, strong written, organizational and planning skills along with effective time management.
Job Duties Include:

  • Oversee all the quality and compliance of all programs and service lines within Chileda.
  • Ensure agency has procedures, policies, and practices in place to confirm compliance with required entities including state licensing, accreditation, and contracts.
  • Manage the Performance and Quality Improvement (PQI) Plan and facilitate the QI process. Inform necessary groups of results. Plan for reviews and status updates on improvement.
  • Work collaboratively with agency directors to implement quality improvement initiatives through effective participation in different leadership teams.
  • Prepare for site visits and meetings with licensing and contract personnel.

    Education Requirements: Bachelor's degree in a human services, behavioral science, healthcare or quality assurance field (well qualified candidates will have a Master's degree in one of these fields).
    Application Instructions: Please apply directly at
    Chileda is an EOE.

Keywords: Chileda Institute Inc, La Crosse , Director of Quality Assurance, Executive , La Crosse, Wisconsin

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