Associate Director for Operations
Company: University of Wisconsin
Location: La Crosse
Posted on: March 17, 2023
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Job Description:
Under the general direction of the Director of Residence Life,
the Associate Director for Operations provides direct management
responsibility for the daily administration of housing operations
and access, administering the academic year housing application,
licensing, and assignment process for over 3,000 students and
collection of housing fees; Serves as primary Business Manager for
department including forecasting and projections and procurement of
a $15M budget; Oversees departmental business processes associated
with human resource processing and payroll; Responsible for
promoting housing, including academic year, summer and special
programs. Responsible for the overall management of Conference
Services including marketing, sales, room reservations, supervising
summer conference assistants, and coordinating daily linen and food
service.
In addition to primary job responsibilities Associate Directors
provide overall leadership, coordination, collaboration and
direction for all Residence Life initiatives, services, and
operations. Associate Directors contribute to the vision, mission
and guiding principles through participation in strategic planning,
department goal setting and determining priorities. Associate
Directors also have shared responsibility for supervision and
development of all full-time staff within the department.
Duties/Responsibilities:
Budgetary/Fiscal Responsibilities (60%)
--- Provide leadership, direction, and supervision of the general
business functions of Residence Life. --- Serve as primary budget
manager for department; manage 30+ account funds within the
management system; review and audit transactions and transfer funds
to ensure accurate accounting; review and approve all
hiring/payroll documentation and content --- Responsible for
knowledge of university and system procurement standards and
practices; assure all departmental purchases are aligned with
policies. --- Establish rate and budget projections for approval
from Budget Office. --- Lead departmental procurement,
reimbursement, and payroll processes.
- Work with departmental Associate Directors (Training and
Development and Facilities) to establish appropriate budget
monitoring, forecasting, spending, and reporting procedures. ---
Prepare purchasing documents and route/approve as necessary. ---
Establish on-going contracts with service vendors and approve
funding. --- Utilize WISER budget management database to review
department spending and manage department sub account transactions.
--- Access ShopUW+ catalog vendor platform to initiate purchase
requisitions, monitor purchase orders, send direct payments, and
order contracted vendor supplies. --- Contribute to long range and
short-term remodeling and renovation of residence hall facilities
as it pertains to budget management, occupancy forecasts and
student needs. --- Coordinate any special permission procurement
arrangements between UWL Business Services and Residence Life,
including annual review and renewal of agreements.
Operations Management (40%)
--- Supervise, support and evaluate 4 full-time and 5
paraprofessional staff in the areas of business and event
operations, mail services, and department-specific processes within
marketing and communication, human resources, and technology
services. Provide guidance and roadmap for achieving departmental
goals. --- Responsible for occupancy and revenue generation through
the development and implementation of effective inventory control,
capacity options, room and building assignments, marketing
strategies, data analysis and reliable forecast models.
- Responsible for providing oversight of main office operations
ensuring quality customer service as well as efficient and
effective systems in the delivery of services. --- Provide
oversight for the management of conference and event services
program, including developing fee structures, creating contracts
and staffing. --- Assist with the hosting of the annual WIAA State
Track & Field meet at UWL , including oversight of the housing
reservations process, housing assignments, communications to
housing guests, and team billing and payment collection. ---
Collaborate with departmental and divisional partners to advocate
for housing needs such as: safety and security, facilities use,
admissions and orientation programs, maintenance and capital
projects, parking and transportation, information and technology,
and food services and amenities. --- Facilitate annual review and
updating of housing contract. --- Oversee departmental website and
external communications, including social media. --- Provide
guidance for functional responsibilities to support departmental
technology needs including equipment/inventory and database
management. --- Serve as primary vendor contact for all
non-facilities related external partners; serve as secondary vendor
contact for facilities related external vendors.
- Provide training and professional development for departmental
staff in the areas of operations and business services. --- Develop
and uphold equitable policies that guide the overall business
management and operations of Residence Life. --- Provide support
for areas within departmental operations when there are vacancies.
--- Serve as a member of the departmental leadership team and
assist with departmental functions as determined by supervisor. ---
Serve as primary authority of lessor and lessee agreements for
non-residential guests and live in staff, to include lease
agreements/policies, payment plans, and pet approval process. ---
Serve as the Housing Contract Cancellation Appeal Officer. Maintain
knowledge of computer systems under area responsibility, including
StarRez, PeopleSoft, ShopUW+, UWL website editing, Qualtrics, and
CBORD card access. Position Type Staff/Administrative Pay Basis
Annual FLSA Exempt Contingent Upon Funding No Is this position
eligible for employment sponsorship, (H1B or PERM)? No Required
Qualifications
UWL provides reasonable accommodations to qualified individuals
with disabilities who are employees or applicants for employment.
Employment opportunities will not be denied because of the need to
make reasonable accommodations for a qualified individual with a
disability. If you need assistance or accommodation in applying
because of a disability, please contact hrinfo@uwlax.edu or
608.785.8013. This job announcement and other material on this site
will be made available in alternate formats upon request to an
individual with a disability.
All position descriptions are required to provide physical demands
and working condition/environment and may not be published in the
job announcement. For information on the physical demands and/or
working conditions/environment for this position, please contact
Human Resources at hrinfo@uwlax.edu or 608.785.8013. Working
conditions and environment
Highlights include:
Benefit eligibility is determined at point of hire. This
information is provided for illustrative purposes only. Benefits
are also pro-rated based on the appointment percentage. Information
about UWL and the Surrounding Region The University of Wisconsin-La
Crosse (UW-La Crosse) provides a challenging, dynamic, and diverse
learning environment in which the entire university community is
fully engaged in supporting student success. Grounded in the
liberal arts, UW-La Crosse fosters curiosity and life-long learning
through collaboration, innovation, and the discovery and
dissemination of new knowledge. Acknowledging and respecting the
contributions of all, UW-La Crosse is a regional academic and
cultural center that prepares students to take their place in a
constantly changing world community. For more than a decade UW-La
Crosse has been named one of Kiplinger's 100 Best Values in Public
Universities and has appeared prominently on the U.S. News & World
Report list of "America's Best Colleges" for more than 15 years,
and is ranked #4 on its list of the Best Regional Public
Universities in the Midwest. With a student population of roughly
10,500, the university offers 91 undergraduate programs, 21
graduate programs, and 2 doctoral programs through the following
three colleges, the College of Arts, Social Sciences, and
Humanities, the College of Business Administration, and the College
of Science and Health, as well as the School of Education. There
are over 600 full-time faculty and instructional academic staff, 75
percent of whom hold terminal degrees. UW-La Crosse boasts a
retention rate (freshmen returning as sophomores) of 84 percent,
graduation rate (degree within six years) of 70 percent, and is
among only 12 institutions cited nationally by the American
Association of State Colleges and Universities for its success in
linking campus culture and university leadership to outstanding
graduation rates. UW-La Crosse's strategic plan Sustaining
Excellence continues to move our community forward through its four
pillars: increasing community engagement, achieving excellence
through equity and diversity, investing in our people, and
advancing transformational education. More information about the
ongoing work of Sustaining Excellence is available at
www.uwlax.edu/info/strategic-plan . The UW-La Crosse campus is in
southwestern Wisconsin, nestled in a residential area of the City
of La Crosse and positioned as part of a larger metro area with a
population close to 140,000. The area, known as the 7 Rivers
Region, is famous for its exceptional natural beauty which includes
the Mississippi River on one side, majestic bluffs on the other,
and views of rolling farmland and forested valleys in between.
Abundant water, woodlands and varying terrain provide ample
opportunities for year-round outdoor recreation. Only a couple of
hours from Minneapolis or Madison, La Crosse enjoys the
affordability and charm of small town living with larger city
benefits. Three colleges, two world-class medical institutions, the
La Crosse Symphony Orchestra, a restored nineteenth century
downtown business district, and a number of galleries and art
centers have made La Crosse a regional center for culture,
entertainment, medical care, shopping, sports and recreation. More
information about the La Crosse metro area can be found here:
Choose La Crosse . AA/EO Statement
The University of Wisconsin-La Crosse is an equal opportunity and
affirmative action employer committed to assembling a diverse,
broadly trained faculty and staff. We strongly encourage women,
minorities, people with disabilities and veterans to apply. UWL ,
in compliance with applicable laws and in furtherance of its
commitment to fostering an environment that welcomes and embraces
diversity, does not discriminate on the basis of race, color,
national origin, religion, sex, sexual orientation, gender
identity/expression, disability, or protected veteran status. DEI
Statement
UW-La Crosse's diversity and inclusion efforts are guided by our
adherence to Inclusive Excellence. We define Inclusive Excellence
as "--- our active, intentional and ongoing commitment to bridge
differences with understanding and respect so all can thrive." The
goals of Inclusive Excellence are to increase the retention of
diverse faculty, staff and students while encouraging a campus
climate that is inviting and welcoming to all. UW-La Crosse strives
to promote acceptance of all facets of diversity from racial/ethnic
diversity to diversity of thought and experience. UW-La Crosse
ranks 6th nationally among the Top LGBTQ -Friendly Colleges for
2018-19 by AffordableCollegesOnline.org ( ACO ).
Annual Security and Fire Safety Report (Clery Act)
For the UWL Annual Security and Fire Safety Reports (i.e., Clery
Report), which includes statistics about reported crimes and
information about campus security policies, see
https://www.uwlax.edu/police/annual-security-report/ or contact the
University Police Department at 608.785.9000. Redbook Position Yes
Division/College Description of College / Department / Program /
Division / Unit The Division of Student Affairs' role is to enhance
and support students learning experience here at UWL . We work
closely with faculty, staff, community members, alumni and most
importantly, students to provide quality programs and services
which promote learning, leadership, involvement, service and the
celebration of diversity. The Division includes a number of
departments: Admissions and Recruitment, Campus Child Center,
Counseling and Testing, Student Health Center, Intercollegiate
Athletics, Recreational Sports, Residence Life, Student Life,
University Centers, and the Vice Chancellors Office. The staff of
the Division is truly student-centered and concerned about the
holistic development of the student. Posting Date 03/10/2023
Continuous Recruitment Yes Continuous Recruitment First Review Date
04/03/2023 Close Date Special Instructions Application
deadlines
TO ENSURE CONSIDERATION : Priority consideration is given to those
candidates who apply by the listed 'First Review Date'.
Applications received after that date may be given consideration at
the discretion of the search committee. Application materials will
be evaluated, and the most qualified applicants will be invited to
participate in the next step of the selection process. Incomplete
and/or late application materials may not receive consideration. If
you have questions regarding this recruitment, or if you are not
able to complete the application online due to a disability or
system problem, please contact the Office of Human Resources.
Confidentiality of Applicant Materials
UWL is a state agency and subject to Wisconsin's Open Records Law.
UWL will not, however, reveal the identities of applicants who
request confidentiality in writing except as may be required by
Wisconsin's Open Records law. In certain circumstances, the
identities of "final candidates" and/or the identity of the
appointed applicant must be revealed upon request.
CBC & Reference Check Policy
All candidates for employment are subject to a pre-employment
screening which includes a criminal background check, work
authorization, and verification of education. It will also require
you and your references to answer questions regarding sexual
violence and sexual harassment. Position Contact Name Jenni
Brundage, Director of Residence Life Position Contact Email
Supplemental Questions Required fields are indicated with an
asterisk (*).
Keywords: University of Wisconsin, La Crosse , Associate Director for Operations, Executive , La Crosse, Wisconsin
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