LaCrosseWIRecruiter Since 2001
the smart solution for La Crosse jobs

Customer Service Management Trainee

Company: Uline
Location: La Crosse
Posted on: June 24, 2022

Job Description:

Customer Service Management TraineeStarting from $23 to $28 per hourKenosha Branch12355 Uline Way, Kenosha, WI 53144Customer Service is the heartbeat of our company. We depend on our Call Center employees to serve our customers and fulfill our promise of reliability.Training Hours: Monday Friday, 9:30 AM to 6 PM24/7 operation Various shifts available with set schedules.Position ResponsibilitiesManage and lead a team of customer service reps on a daily basis.Participate in a rotational training program covering all aspects of customer service management.Set goals and provide mentoring / coaching.Perform quality monitoring on team members and provide feedback.Audit department processes and identify areas for improvement.Assist in the recruiting process to fill customer service positions.Minimum RequirementsHigh school diploma or equivalent required. Bachelor's degree preferred.Excel at verbal communications, listening, feedback, delegation, fostering teamwork and multi-tasking.Strong track record of customer-focused service and attention to detail.Prior leadership / management experience is a plus.BenefitsComplete insurance coverage that includes medical, dental, vision and more.401(k) with 5% employer match.Paid holidays and generous paid time off.Tuition Assistance Program that covers professional continuing education.Bonus programs that include annual performance, sales goals and profit sharing.Employee PerksFirst-class fitness center.Beautifully maintained walking trails.About UlineUline is North America's leading distributor of shipping, industrial and packaging materials. We're a family-owned company known for incredible service, quality products and same-day shipping of our huge in-stock inventory. With over 8,500 employees across 12 locations, it's time you joined Uline.Uline is proud to operate as a drug-free workplace. All new hires must complete a pre-employment hair follicle drug screening.EEO/AA Employer/Vet/Disabled#LI-DR1#LI-IL001(#IN-KNCS)Our employees make the difference and we are committed to offering exceptional benefits and perks! Explore Uline.Jobs to learn more!

Keywords: Uline, La Crosse , Customer Service Management Trainee, Executive , La Crosse, Wisconsin

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Log In or Create An Account

Get the latest Wisconsin jobs by following @recnetWI on Twitter!

La Crosse RSS job feeds