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Customer Service Manager

Company: Performance Food Group
Location: La Crosse
Posted on: September 4, 2020

Job Description:

Job Description: div data-field="description" class="jd-description"The Customer Service Manager position will perform the following duties:br ul dir="ltr"liManages a staff of Customer Service Representatives in a positive, professional manner/liliDesigns the organization for optimal customer service and promote excellence by providing superior service to each customer/liliDevelops and implements customer service strategies to attain budgeted sales dollars/liliPrepares budget and controls expenses/liliDetermines service requirements and standards/liliResolve escalated problems as needed/liliEnsure accurate and prompt order and credit processing/li/ul/divdiv data-field="qualification" class="jd-qualification"span style="color: #f17730; font-weight: bold; font-size: 10.5pt; padding: 0 0 10px 0; display: block;"Required Qualifications:/spanul liHigh School Diploma/GED or equivalent experience./librli4 - 6 years team lead or supervisory experience in customer service, retail and/or cash and carry, sales or warehouse departments./li/ul/divdiv data-field="preferred" class="jd-preferred"span style="color: #f17730; font-weight: bold; font-size: 10.5pt; padding: 0 0 10px 0; display: block;"Preferred Qualifications:/spanul liBachelors degree in business management or related field./librli6 - 10 years supervisory experience in customer service, retail and/or cash and carry, sales or warehouse departments within the food service industry./librliCustomer Relationship Management (CRM), Customer Service Manager (CSMC), and/or Customer Service Management (CSM) certification./li/ul/divdiv data-field="eeo" class="jd-eeo"Performance Food Group and/or its subsidiaries (individually or collectively, the "Company") provides equal employment opportunity (EEO) to all applicants and employees, regardless of race, color, national origin, sex, marital status, pregnancy, sexual orientation, gender identity, religion, age, disability, genetic information, veteran status, and any other characteristic protected by applicable local, state and federal laws and regulations. Please click on the following links to review: (1) our a href="../../../ Policy/a; (2) the "EEO is the Law" a href="../../../ and a href=" and (3) the a href=" Transparency Policy Statement/a./div

Keywords: Performance Food Group, La Crosse , Customer Service Manager, Executive , La Crosse, Wisconsin

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