Customer Service Representative
Company: Burns Insurance Agency LLC
Location: Marshfield
Posted on: February 18, 2026
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Job Description:
Job Description Job Description Our office is expanding and we
are looking to hire the right individual to join our outstanding
customer service team. We are currently seeking to fulfill a
full-time position at Burns Insurance Agency LLC , 500 S Central
Ave, Marshfield, WI 54449 (715-387-0002). Our Customer Service
Representative will be responsible for providing exceptional
customer service to our current clients as well as new, processing
policy change requests, maintain knowledge of our products, and
answer any questions our clients may have. Insurance industry
experience preferred Benefits Paid Time Off (PTO) Mon-Fri Schedule
Hands on Training Retirement Plan Evenings Off Career Growth
Opportunities Tuition Reimbursement Responsibilities Process
quotations, binders, certificates of insurance, new business,
renewals, cancellations, endorsements, and first report of claims
as needed. Maintain complete and accurate files and input necessary
data on the company's agency management system Take premium
payments from customers. Provideexceptional customer service.
Provideon-going support to insurance clients as needed. Provide
support to our Sales staff in obtaining, maintaining, and expanding
business Requirements Possess an upbeat, positive and enthusiastic
attitude. Be a great self-starter with a sense of urgency.
Excellent Communication/interpersonal skills. Must have ability to
multi-task. Great Customer Service Skills. Problem-Solving
Capabilities. Works well with other employees and is a team player
with a positive attitude. A Property & Casualty insurance license
will be required and with the right candidate, we can assist in
obtaining the license. Responds to all inquiries, cancellation
requests, and sales requests within a specified timeframe.
Keywords: Burns Insurance Agency LLC, La Crosse , Customer Service Representative, Customer Service & Call Center , Marshfield, Wisconsin
