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Administrative Assistant

Company: nTech Solutions, Inc.
Location: La Crosse
Posted on: April 8, 2021

Job Description:

Responsibilities

  • Utilize systems to monitor workflow and load the work to qualified technicians.
  • Evaluate and re-assign work to available technicians as needed.
  • Work to monitor and regulate work volumes.
  • Communicate with technicians and/or other departmental employees to resolve force availability imbalances.
  • Read and analyze exception service orders and repair tickets to dispatch to the appropriate technician based upon the company criteria.
  • Ensure that service orders and repair tickets are processed accurately.
  • Acquires skills through a combination of formal training and considerable on-the- job experience.
  • May serve as le ad and/or primary technical resource within department or work area. Job Requirements: Required Skills
    • High School, GED or equivalent education
    • 3+ years of related experience
    • Must be computer savvy (all systems will be taught on the job).
    • Must be able to work as a team and independently

Keywords: nTech Solutions, Inc., La Crosse , Administrative Assistant, Administration, Clerical , La Crosse, Wisconsin

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